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/0.1Pulse · From enquiry to signed quote

From enquiry to signed quote. Nobody who asks you for a price gets forgotten.

Pulse brings enquiries from every channel into one inbox and answers each one in minutes. Its agents give every prospect a portal of their own, draft the quote from your rate library and take it to e-signature. A person approves every quote, and your team takes over at the signature.

01The real problem

You don’t have a sales problem. You have a response-time problem you can’t see, because enquiries arrive in five places and are tracked in none.

Measure your Ghost Rate (enquiries with no reply) for one week. The target is zero.

02Prospect management

Agents bring the deal in. Your team closes it.

When a lead comes in, Pulse’s agents carry it from first enquiry to signed quote. Your people step in when the prospect is ready to become a client, so the same team can take on more projects.

  1. AgentsEnquiryEvery lead is captured from any channel, answered in minutes and given a record.
  2. AgentsProspect portalThe prospect gets a portal of their own to share their brief, plans and documents.
  3. AgentsQuoteAn agent drafts the quote from your rate library. A person checks it before it goes out.
  4. AgentsSignatureThe prospect comments line by line, asks for changes and e-signs to lock the price.
  5. Your peopleYour teamTakes over at the signed quote: the site, the milestones, the payments and the handover.
A quote drafted by the Zelleo assistant: four line items priced from the rate library, with subtotal, design fee, GST and total.
The agent drafts the quote from your own rates and past projects. A person saves and sends it.
The prospect’s portal showing the quote signed and locked, with options to suggest a change or export a PDF.
The prospect reviews it in their own portal, suggests changes and e-signs. The price locks.

Screens from Zelleo Studio, shown with sample data.

03Interactive demo · sample data

Try Pulse. Click through it the way your team would.

Every figure in the demo comes from a sample data set, not a customer result.

04Pulse · in use

Pulse answers every enquiry in minutes, carries it to a signed quote and shows you where the rest leak out.

01 Capture everything

InboxSample data
All enquiriesToday · 4 open
ChannelFromEnquiryWaiting
WhatsAppMeera Iyer2BHK, Velachery · price list3 min
Web formKarthik R3BHK, OMR · site visit12 min
EmailSana Ali2BHK, Anna Nagar · availabilityNo reply · 41 min
Event QRVikram S3BHK, Porur · brochureReplied
  1. A. Chat, WhatsApp, email, web form, card scan and event QR land in one inbox.
  2. B. An enquiry with no reply is counted in your Ghost Rate. The target is zero.

02 Reply in the Hot Window

Hot windowSample data
Meera Iyer · WhatsAppFirst reply in 4 min

Hi, can you share the price list for 2BHK units in the Velachery project?

Thank you, Meera. The current 2BHK price list and floor plans are attached. Would a site visit this Saturday suit you?

Reply drafted from the approved playbook · response time logged

  1. A. First replies follow your approved playbook within 5 minutes, and every response time is logged.
  2. B. Quotes, and any reply outside the approved playbook, stay drafts until a person approves them.

03 Score the intent

IntentSample data
Intent ScoreWho to call first
LeadScoreConfirmed
Meera Iyer82
Need · budget · timeline
Karthik R71
Need · budget · timeline
Sana Ali46
Need
Vikram S18
-
  1. A. A 0–100 Intent Score tells your team who to call first.
  2. B. 70+ means need, budget and timeline are confirmed.
05How it works

How Pulse works.

0.10.20.30.4

Capture everything.

Chat, WhatsApp, email, web form, card scan and event QR land in one inbox.

Capture everythingSample data
WhatsApp38this week
Email21
Web form17
Event QR6
0.10.20.30.4

Reply in the Hot Window.

First replies follow your approved playbook within 5 minutes, and every response time is logged.

Reply in the Hot WindowSample data
Median first reply4 minplaybook replies
Ghost Rate0enquiries with no reply
0.10.20.30.4

Score the intent.

A 0–100 Intent Score tells your team who to call first. 70+ means need, budget and timeline are confirmed.

Score the intentSample data
Meera IyerIntent 82

Need confirmed · budget confirmed · timeline confirmed

0.10.20.30.4

Approve, sign and hand over.

A person approves every quote. The prospect e-signs it in their portal, and the won deal hands over to Crew with full context.

Approve, sign and hand overSample data
Quote · 2BHK, Velachery
UnitB-1204
Drafted byPulse agent
ApproverSales manager

Quotes stay drafts until a person approves them.

ApproveEdit
06Specification

What it connects to, what it logs, who approves and where it runs.

Connects toChat, WhatsApp, email, web form, card scan and event QR.
LogsEvery agent action on an enquiry is logged, and status changes can be undone.
Who approvesQuotes, and any reply outside the approved playbook, stay drafts until a person approves them.
Where it runsOn a Ground deployment, the model that scores your enquiries runs on your own servers.
FiguresEvery figure shown comes from a sample data set, not a customer result.
07Human approval

A person approves every quote.

Agents act within granted permissions; consequential actions need human approval.